Returns & Exchanges

At CodeRed, we stand by the quality of our high-performance electronics and offer a seamless 30-day return policy to ensure your complete satisfaction. If your gear isn't meeting your expectations, we are committed to making it right through a swift exchange or full refund.

1

Initiate Request

Log into your CodeRed account and navigate to your order history to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

2

Pack Securely

Place the electronic device in its original packaging with all included cables, manuals, and accessories to ensure full credit and prevent damage during transit.

3

Attach Label

Print the prepaid shipping label provided via email and affix it clearly to the outside of your package, ensuring any old shipping barcodes are covered.

4

Quality Inspection

Once our technicians receive your return, we will perform a diagnostic check and process your refund or dispatch your replacement unit within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing